TERMS AND CONDITION


Sheydance.com Marketplace Consumer Terms and Conditions

  1. Introduction

    2. 1.1 Welcome to the Sheydance.com, an online marketplace for hiring Performers (the “website,” “Platform”) operated by Shey Dance Limited, registered under number 12122349 (the “Sheydance.com,” “us,” “we”) with its registered office at Bartle House, 9 Oxford Ct, Manchester M2 3WQ. These terms and conditions (“terms and conditions”) apply to you as a Client (“you”) using or accessing any of the Services we offer on our website (“Services”). By using or accessing the website, you agree to be bound by these terms and conditions, which include our privacy policy, which is available at https://www.sheydance.com/privacy-policy. If you do not agree with any of these terms, please refrain from using the website. We reserve the right to amend these terms and conditions from time to time, so we recommend that you read and check them regularly.

  2. Definitions and Interpretation

    3. 2.1 In these terms and conditions, the following definitions shall apply:

    • “Sheydance.com” refers to the online marketplace for hiring Performers operated by Shey Dance Limited.
    • “Performer” means a Dancer or group of Dancers offering their services for hire on Sheydance.com.
    • “Client” refers to you, the individual wishing to hire the services of a Performer via Sheydance.com.
    • “Services” refers to the various services provided by Sheydance.com, including the Facilitation Services, which connect Clients with Performers.
    • “Facilitation Services” refers to the services provided by Sheydance.com to facilitate introductions between Clients and Performers for the provision of dance and performance services.
    • “Long-Term Service Contracts” refers to agreements for performance services that span 2-3 months or more, such as private dance classes, projects or performances.

    2.2 Interpretation

    • In these terms, the words “including” and “includes” shall be construed as meaning “including but not limited to.”
    • The headings in these terms and conditions are for convenience only and shall not affect their interpretation.

  3. The Facilitation Services

    4. 3.1 Sheydance.com operates the Platform to facilitate introductions between you, the Client, and the Performers for the provision of dance and performance services.

    3.2 You can search Sheydance.com to find potential Performers, and the Platform algorithms help identify individuals who may meet your requirements. When you submit a Client request, referred to as a "Service Request," we will connect you with Performers who can fulfil the criteria you provide.

    3.3 To use the Facilitation Services, you must accept these Terms and Conditions when submitting a Service Request, which will form an agreement between you and us for the provision of the Facilitation Services. You will enter into a separate contract with any Performers you choose to instruct to provide you with Services.

  4. Conduct

    5. 4.1 You agree to interact politely and respectfully when using the website, and you must not use service descriptions that are obscene, discriminatory, offensive, or political.

    4.2 You are responsible for all data transferred from your computer systems or devices to our website.

    4.3 You agree that you shall not:

    • 4.3.1 Use the Services for any unlawful activity;
    • 4.3.2 Cause damage or disruption to the website or our Services;
    • 4.3.3 Send malicious information to any party using our Services (including viruses, Trojans, adware, worms, spam);
    • 4.3.4 Use the website or Services for commercial solicitation or misuse any data obtained from or via our website without our prior consent;
    • 4.3.5 Share your account details with any other party without our prior consent;
    • 4.3.6 Provide the Sheydance.com with false, inaccurate, or misleading information;
    • 4.3.7 Manipulate transactions or tamper with the website in any way.
  5. Vetting of Performers

    6. 5.1 We vet all Performers listed on Sheydance.com, including Performers from amateur to professional levels. Each Performer must hold a professional certification in the dance/art they teach. While some Performers may have years of teaching experience without formal qualifications, our primary criterion remains professional certification.

  6. Data Protection

    7. 6.1 In providing our Services on Sheydance.com, we collect personal data from you. You accept that we may share your data with Performers solely for the purpose of facilitating your hiring and the fulfillment of their services.

    6.2 We process any personal data and other information you provide in accordance with our privacy policy available at [Privacy Policy Link]. By providing any such personal data or other information, you agree to the terms of our privacy policy.

  7. Intellectual Property Rights

    8. 7.1 We own, or are the licensee to, all rights, titles, and interests in and to the Services, including all rights under patent, copyright, trade secret, or trademark law, and all other proprietary rights, including all applications, renewals, extensions, and restorations.

    7.2 You may not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble, or otherwise attempt to derive source code from any part of the Services. You must not extract or otherwise use any content on the website for commercial purposes without obtaining a license to do so from us or our licensors.

    7.3 We respect the intellectual property rights of others and require our Performers to do the same. If you are aware that any of your intellectual property rights have been infringed on the website, please contact us to report the concern.

  8. Contracts Between You and Performers

    9. 8.1 When you decide to hire any services offered by Performers, the resulting legal contract exists between you and that Performer. This contract will consist of these terms and conditions, the email confirmation of your booking, and the Performer’s specific terms and conditions.

    8.2 You should carefully review these terms and conditions, the Performer’s terms and conditions on their respective profile page and the email confirmation of your booking. If there is any conflict or inconsistency between these terms and conditions, the Performer’s terms and conditions, and the email confirmation of your booking, these terms and conditions shall prevail to the extent of the conflict or inconsistency.

    8.3 We disclaim any undertaking that services you purchase from Performers through the website will be of satisfactory quality, and we disavow any other warranties (whether express or implied) to the fullest extent permitted by law. This disclaimer does not affect your statutory rights against the Performer.

    8.4 Although we make reasonable efforts to vet our Performers before they can offer services on the website, we do not assume responsibility for the services provided by Performers and have no control over these services.

  9. Clients' Obligations

    10. 9.1 You must ensure that all information you provide to us is accurate, complete, and up-to-date at all times.

    9.2 You are responsible for maintaining the confidentiality of your account details and any passwords and for restricting access to your computer or account.

    9.3 You agree to notify us immediately of any unauthorized use of your account or password or any other breach of security.

    9.4 You must only use the Services for lawful purposes and agree not to use the website in a way that may infringe upon the rights of anyone else or may restrict or inhibit anyone else's enjoyment of the website.

    9.5 You must ensure the availability and condition of any physical space or resources needed for the performance services provided by the Performers.

  10. Orders and Payments

    11. 10.1 Each booking you make shall be deemed to be an offer from you to hire the Performer’s services.

    10.2 No booking will be deemed accepted by the Performer until we issue an email acknowledgement of the booking. The contract between you and a Performer will relate only to those services notified in the email acknowledgement.

    10.3 For One-Time Service Bookings, which are bookings for a one-time session with a Dancer or group of Performers, you must pay in full at the time of booking.

    10.4 For Long-Term Service Contracts, you must make payments according to specified milestones. We will communicate each milestone’s due date to you via email. You are responsible for paying each milestone upfront.

    10.5 We will charge a service fee on each successful booking for the maintenance, marketing and servicing of our platform.

  11. Payment Methods

    12. 11.1 You may only use the payment methods we make available from time to time through our payment facility to hire services from Performers. Additionally, you must agree to the terms and conditions of any third-party payment provider whose services we use.

    11.2 In accepting or processing your payments related to hiring services from Performers, we act as a commercial agent of the Performer.

    11.3 The Performer acknowledges and agrees that valid payment by you to us for the service booking will satisfy your obligation to pay the Performer for the relevant services, extinguishing any debt obligations owed by you to the Performer at that time.

    11.4 You acknowledge that these terms and conditions and/or any transaction you make via the Platform do not create or imply any partnership, joint venture, or trust relationship between us, you, and/or the Performer.

  12. Cancellations and Refunds

    13. 12.1 If you need to cancel your booking, you must do so by making a request on the booking page.

    12.2 If you cancel more than 48 hours before the event, you will receive 100% of your balance.

    12.3 If you cancel less than 72 hours before the event, you will receive no refund.

    12.4 If the Performer manages to secure an alternative booking on the original date/time of your booking, the cancellation fee will be reduced by the amount of the fee from the new booking.

    12.5 If a Performer needs to cancel a booking, you may choose to receive a refund or rearrange the booking unless the Performer reasonably believes that performing would pose a health and safety risk to themselves or to others.

  13. Force Majeure

    14. 13.1 For the purposes of these terms and conditions, "Force Majeure" refers to any unforeseeable event or circumstance beyond the control of either party that prevents the fulfilment of the contract. This includes, but is not limited to, natural disasters, acts of government, war, civil unrest, strikes, and other similar events.

    13.2 If a Force Majeure event occurs, either party may cancel the booking without penalty.

  14. Expenses

    15. 14.1 If a Performer charges additional expenses, such as travel, food, or accommodation, they must communicate these to you in advance of the booking date. The "Booking" refers to the date(s) the Performer has agreed with you to perform.

  15. Performers' Independence and Disclaimer

    16. 15.1 We act solely as a facilitator connecting you with Performers. We do not have control over the Performers or their actions and do not manage or supervise their services in any capacity.

    15.2 We do not endorse or make any representations regarding the reliability, quality, or suitability of any Performer listed on our Platform. You acknowledge and agree that any booking and engagement with a Performer is at your own risk.

    15.3 You shall not hold us legally responsible for any injuries or other liabilities that occur as a result of any advice, teaching, or instruction provided by Performers hired on or found through our Platform. Our liability is limited to the fullest extent permitted by law. Nothing in these terms shall limit or restrict our liability for death or personal injury resulting from our negligence or any other liability that cannot be excluded by law. We shall not be liable for any indirect, incidental, or consequential loss or damage, including, but not limited to, loss of profits or loss of business, arising out of or in connection with your use of the Services, regardless of whether such loss or damage was foreseeable or resulted from our negligence or breach of contract.

    15.4 We disclaim all liability arising from the interactions between you and any Performer, including, but not limited to, any acts, omissions, advice, statements, offers, or recommendations made by a Performer.

    15.5 Our role is limited to providing information and facilitating the booking process between you and the Performer. We are not responsible for ensuring the performance standards or verifying the accuracy of any information provided by the Performers.

    15.6 By using our Platform, you agree to release and hold us, our affiliates, and employees harmless from any liability, claims, demands, and damages, whether actual or consequential, known or unknown, disclosed or undisclosed, arising out of or in any way connected with any interaction, transaction, or contract between you and any Performer.

  16. General Terms

    17. 16.1 The failure of either party to enforce any provision of these terms and conditions at any time shall not be construed as a waiver of such provision or any other provision, nor shall it affect the validity of these terms and conditions or any part thereof.

    16.2 If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms shall remain in full force and effect.

    16.3 These terms and conditions constitute the entire agreement between you and us regarding the subject matter hereof and supersede all prior understandings and agreements, whether written or oral, regarding the subject matter.

    16.4 The terms and conditions may be amended only by a written document signed by both parties.

  17. Reviews

    18. 17.1 We encourage Clients ‘you’ to leave a review of your experience using our Services. By submitting a review, you grant Sheydance.com a perpetual, irrevocable, royalty-free, transferable, and sub-licensable right to use, reproduce, modify, publish, translate, create derivative works from, distribute, and display such reviews throughout the world in any media.

    17.2 You confirm that any review you submit is your own, does not infringe on the rights of others, and complies with our standards.

    17.3 We reserve the right to remove or edit reviews that are defamatory, contain offensive material, or are otherwise deemed inappropriate by us.

  18. Disclaimer of Warranties and Limitation of Liability

    19. 18.1 To the fullest extent permitted by applicable laws, we disclaim responsibility for any loss, liabilities, expenses, or claims resulting from your use of any part of the Services. The website is provided “as is” and “as available,” and we expressly disclaim, to the fullest extent permitted by law, all express, implied, and statutory warranties. Nothing in these terms and conditions shall limit or exclude our liability for fraudulent misrepresentation, death, or personal injury resulting from our negligence or the negligence of our agents or employees, or any other liability that cannot be limited or excluded by law.

  19. Feedback and Complaints

    20. 19.1 General comments about the website are welcome—please contact us. Complaints about a specific Performer or their services must be directed to the Performer concerned through the contact details provided in the booking confirmation email for resolution directly with them. If you have made a complaint and have exhausted all the dispute resolution options available to you through our website and with the Performer, then contact us.

  20. Governing Law and Jurisdiction

    21. 20.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any matters arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Online Booking Platform Performer Terms and Conditions Introduction

Welcome to the Online Booking Platform. These terms and conditions (“terms and conditions”) apply specifically to you as a performer (“you”) using or accessing any services we offer on our website (“Services”). By registering as a performer and using our platform, you agree to be bound by these terms and conditions, which include our privacy policy available at https://www.sheydance.com/privacy-policy. We reserve the right to amend these terms and conditions from time to time, so we suggest you read and check them regularly.

Definitions and Interpretation

Customer: An individual or organisation who books your services through the Online Booking Platform.

Booking: An agreement made between you and a customer for a performance, which may include details on time, location, and specific requirements.

Platform: Refers to the Online Booking Platform website facilitating introductions and transactions between performers and customers.

Services: The performance-related activities that you offer to customers through the Platform.

  1. Registration and Vetting

    2. 1.1. To register as a performer on our platform, you must provide accurate, complete, and up-to-date information, including professional certifications in the dance/art you teach.

    1.2. We require all performers to hold relevant professional certifications, which may be displayed on a dedicated page on our site. We may conduct a vetting process to verify your qualifications and experience.

    1.3. You must create and maintain an active performer account on the Online Booking Platform to accept bookings and manage your services.

  2. Use of the Platform and Account Management

    3. 2.1. You agree to engage with customers in a professional manner, adhering to high standards of conduct and performance.

    2.2. You must keep your availability up-to-date and respond promptly to booking inquiries or service requests from customers.

    2.3. The Online Booking Platform reserves the right to suspend or terminate your account if you violate these terms and conditions, engage in conduct detrimental to the platform's reputation, or fail to fulfil your contractual obligations to customers.

  3. Contractual Obligations

    4. 3.1. When a customer books your services, a legally binding service agreement (“Service Agreement”) is formed between you and the customer. This Service Agreement outlines the specific terms of the engagement, including performance details such as time, location, payment amounts, and any specific requirements related to the performance.

    3.2. You are responsible for fulfilling the terms outlined in the Service Agreement in a professional manner, ensuring that all services provided meet the expectations set forth in the agreement.

    3.3. You agree to communicate clearly with the customer regarding any terms or conditions that may affect the performance, including any additional costs or requirements. This communication should occur before the booking is confirmed to ensure mutual understanding.

  4. Fees and Pricing

    5. 4.1. You must set your prices according to your experience, market conditions, and the specific requirements of the performance. Prices must be clear and communicated upfront to customers.

    4.2. All fees, including any potential additional charges, must be transparent and agreed upon with the customer before a booking is confirmed.

    4.3. Your earnings from bookings will be paid to you weekly after deducting a commission of 15%.

  5. Performance and Equipment

    6. 5.1. You agree to provide all necessary equipment for the performance unless otherwise agreed upon with the customer. You are responsible for the working order and safety of your equipment and must obtain all necessary insurance and certifications.

  6. Cancellations and Refunds

    7. 6.1. Customer-Initiated Cancellations: You are required to adhere to the platform's standard refund policy agreed upon with the customer. Refunds may vary based on the cancellation timeframe outlined in the customer terms.

    6.2. Performer-Initiated Cancellations Should you need to cancel a booking due to unforeseen circumstances, including Force Majeure, you must notify the customer immediately and offer an alternative arrangement or full refund.

    6.3. At-the-venue Cancellations If you determine that performing at a venue would pose a safety risk, you must inform the customer promptly and provide a refund or reschedule the performance.

    6.4. Refunds must be processed in a timely manner, and you are responsible for any transaction fees incurred during this process.

  7. Compliance and Responsibility

    8. 7.1. You are responsible for ensuring compliance with local regulations applicable to your performance, including health and safety standards.

    7.2. You agree to indemnify and hold harmless the Online Booking Platform from any claims, liabilities, damages, or expenses arising from your performance, including injuries, property damage, and any breach of contractual obligations.

  8. Data Protection Obligations

    9. 8.1. As a performer, you are responsible for protecting the personal data of customers that you access or process.

    8.2. You agree to comply with all applicable data protection laws and to use personal data only for the purposes of fulfilling your contractual obligations.

    8.3. Any breach of data protection obligations must be reported immediately to the Online Booking Platform.

  9. Reviews and Feedback

    10. 9.1. Customers may leave reviews of their experiences. You acknowledge that the Online Booking Platform reserves the right to publish these reviews on the website.

    9.2. You may respond to reviews, but you must maintain professionalism and respect in all communications.

  10. Termination

    11. 10.1. We reserve the right to terminate your access to the platform if you fail to adhere to these terms and conditions, engage in inappropriate behaviour, or breach any part of the service agreement with customers.

    10.2. Upon termination, any pending transactions may be cancelled, and you will not be entitled to any further access to the platform.

  11. Intellectual Property

    12. 11.1. You retain ownership of any intellectual property you create and perform, but you grant the Online Booking Platform a non-exclusive, royalty-free licence to use any media or descriptions you provide for the purposes of advertising and promoting your services on the Online Booking Platform.

    11.2. You are responsible for ensuring that any content you provide does not infringe upon third-party intellectual property rights.

  12. Communication and Conduct

    13. 12.1. You must maintain clear and open communication with customers, addressing any questions or concerns promptly and professionally.

    12.2. You agree to act courteously and respectfully in all interactions on the Platform.

  13. Liability

    14. 13.1. The Online Booking Platform does not assume responsibility for any disputes arising between you and customers. It is your obligation to resolve any disputes in line with the agreements made during booking.

    13.2. The Online Booking Platform shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profit or income, arising from the performance of its services by the performers. However, nothing in this clause shall limit or exclude the Online Booking Platform’s liability for negligence, personal injury, or death arising from its negligence. Furthermore, the Online Booking Platform shall not be liable for any damages arising from the use of third-party services or platforms that may be integrated with the Online Booking Platform in connection with the performers' services. If the Online Booking Platform is found liable for any direct damages, such liability shall be limited to the total fees the performer has received for services provided through the platform in the six (6) months preceding the claim.

    13.3 Performers are encouraged to take appropriate measures to protect their own interests and ensure they have adequate insurance coverage for any losses that may occur while utilising the Online Booking Platform.

  14. Amendments to Terms

    15. 14.1. The Online Booking Platform reserves the right to amend or update these terms and conditions at any time. Any changes will be communicated to you via email or through the Platform.

    14.2. Continued use of the Platform following any changes constitutes your acceptance of the new terms and conditions.

  15. Force Majeure

    16. 15.1. Neither party shall be liable to the other for any delay or failure to perform any obligation under these terms if the delay or failure is due to events or circumstances outside their reasonable control, including but not limited to: natural disasters, acts of government, strikes, industrial disputes, war, terrorist acts, or any other force majeure events.

  16. Governing Law and Jurisdiction

    17. 16.1. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.

    16.2. You agree that any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  17. Severability

    18. 17.1. If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable by any court of competent jurisdiction, such provision shall be severed from the remaining terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.

  18. Entire Agreement

    19. 18.1. These terms and conditions, together with any documents referred to within them, constitute the entire agreement between you and the Online Booking Platform and supersede all prior agreements, understandings, or arrangements (both oral and written) regarding such subject matter.

    By agreeing to these terms, you confirm your understanding and acceptance of the obligations, responsibilities, and limitations set forth as a performer on the Online Booking Platform. If you have any questions or require further clarification, please contact us at Contact@sheydance.com.